Bunka Kobo Streamlines IT Management: How Josys Empowered a Single IT Administrator to Efficiently Handle Devices & Account Management

Challenges Before Implementation

As Bunka Kobo increased its adoption of Software-as-a-Service (SaaS) solutions to boost operational efficiency, it encountered several IT management challenges:

1. Increased Effort in Account Management: The growing number of SaaS applications led to a significant rise in the time and effort required to manage accounts across multiple platforms. The process of registering and deleting accounts became cumbersome, especially as employee turnover increased. This often resulted in discrepancies between spreadsheets and administration screens, causing account management errors.
   
   
2. Inconsistent IT Asset Management: Managing IT assets—such as computers, smartphones, and security cards—through spreadsheets became increasingly inefficient. As the workforce expanded, the number of spreadsheets multiplied, making it difficult to track devices accurately. This sometimes resulted in the failure to delete accounts of former employees or the incorrect assumption that additional accounts were necessary.
   
   
3. Personalized IT Work: The responsibility of IT asset management fell heavily on a single individual within the Business Management Department, making it difficult to delegate tasks or share roles effectively.

Deciding Factor for Implementation

The catalyst for change came when a sudden increase in temporary workers overwhelmed Bunka Kobo’s existing IT management system. Recognizing the need for a more efficient solution, the company explored various options. Josys stood out as the optimal choice due to its ability to:

• Significantly Reduce Workload: Josys streamlined the process of issuing and deleting IT devices and accounts, drastically reducing the time required for these tasks.
  
  
• Eliminate Spreadsheet-Based Management: Transitioning to Josys eliminated the need for spreadsheets, reducing errors and inefficiencies associated with manual tracking.

Result After Implementation

The implementation of Josys led to several key improvements at Bunka Kobo:

1. Improved Account Management: Josys’ scheduled issuance and deletion functions for SaaS accounts automated these processes, easing the burden on IT staff and ensuring that no accounts were overlooked. For instance, account deletions and issuances were seamlessly managed during employee transitions, saving significant time.
   
   
2. Efficient Device Management: By linking devices to individuals, Josys provided a clear overview of device assignments, preventing the loss of loaned items and enhancing accountability.
   
   
3. Reduced Administrative Burden: Tasks that once took hours were now completed in minutes. For example, issuing an account for a single service, which previously took 10 to 20 minutes, could now be accomplished in just 1 to 2 minutes on the Josys management screen.
   
   
4. Enhanced Security: Following its ISMS certification, Bunka Kobo found Josys indispensable for tracking device user history and ensuring timely account deletions, significantly bolstering their security measures.

Conclusion

Josys has become an essential tool for Bunka Kob, enabling the company to streamline IT operations, reduce administrative burdens, and strengthen security. The comprehensive support provided by Josys—from initial implementation to ongoing usage—has given Bunka Kobo peace of mind, allowing the company to focus on its core business activities. The success of Josys at Bunka Kobo demonstrates its effectiveness in meeting the complex IT management needs of growing organizations.