Challenges Before Implementation
THECOO, a company dedicated to challenging the impossible and delivering innovative solutions like its fan community platform “Fanicon,” faced significant IT management challenges as it expanded. As the company grew, it became increasingly difficult to manage IT assets and SaaS applications effectively. Key issues included:
- Lack of Visibility in SaaS Usage:
- It was unclear which employees were using which SaaS applications, leading to the rise of shadow IT across various departments. This posed a significant risk to the company’s security and operational efficiency.
- Account Management Risks:
- Accounts belonging to former employees were not being deleted promptly, resulting in unnecessary costs and increasing security risks. The failure to manage these accounts effectively left the company vulnerable to potential data breaches and misuse of company resources.
- Cumbersome Device Management:
- Device management was conducted through spreadsheets, making operations tedious and prone to errors. As the number of employees and devices grew, this method became increasingly unsustainable, leading to inefficiencies in tracking and managing IT assets.
Solution: Implementing Josys
To address these challenges, THECOO implemented Josys, a comprehensive SaaS and IT device management solution. The decision to adopt Josys was driven by the need for a more efficient, centralized system that could provide clear visibility into SaaS usage, streamline account management, and simplify device management.
Effects After Implementation
- Enhanced SaaS Visibility:
- With Josys, the IT department could now see at a glance who was using which SaaS applications. This visibility allowed the company to eliminate shadow IT and ensure that all SaaS usage was authorized and tracked. As a result, IT management became more transparent and efficient.
- Improved Account Management:
- The introduction of Josys helped eliminate unmanaged IDs and accounts that were not deleted after employees left the company. This change led to significant cost savings by reducing the number of unnecessary SaaS subscriptions. Moreover, the enhanced account management features reduced security risks by ensuring that only active employees had access to company resources.
- Centralized IT Asset Management:
- Moving away from spreadsheet-based management ledgers, THECOO successfully transitioned to a centralized IT asset management system. Josys enabled the company to automate the linking of devices to employees, reducing the workload on IT staff and improving the accuracy of asset tracking. This shift not only streamlined operations but also reduced the administrative burden on the IT department.
Conclusion
The implementation of Josys at THECOO resulted in a more secure, efficient, and cost-effective IT environment. By centralizing IT and SaaS management, the company was able to optimize its resources, reduce unnecessary costs, and improve overall security. The success of this implementation demonstrates the value of Josys in supporting growing companies as they scale their operations and face increasingly complex IT management challenges.
Josys proved to be a crucial tool in helping THECOO maintain its commitment to innovation and operational excellence, ensuring that the company could continue to grow without being hindered by IT inefficiencies.
